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How Can We Help You?
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Register as Buy&Ship member
What if I have not received a verification email after registering?
What if I forgot my password?
Where do I fill in the referral number during the registration?
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Buyforyou & Overseas Shopping
What is Buyforyou?
What does the service fee cover?
How to visit overseas websites?
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Credit Rewards Program
What can Buy&Ship credits do?
How do I get Buy&Ship credits?
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Friend Referral Program
What is the Friend Referral Program?
How to refer a friend?
What if the friend referral number is not shown on the page during the registration?
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Purchase Protection
Buy&Ship Plus
Free Basic Protection
Important notes
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Others
Is there any special prohibited item for shipping?
Can I ship goods which require storage in a particular temperature?
What if there are prohibited items in my shipment?
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